IT Support with information at your fingertips

Get Started with Think Support
Think Support - Help Desk (mobile access)

With Think Support, you'll experience an unwavering level of IT support

Our IT Support packages are feature-rich and tailored to your requirements.

Remote Support

Unlimited proactive and reactive IT support with 24/7 system monitoring

Backup & DR

1 Terabyte of cloud storage for data backup and business continuity

On-site Support

Unlimited same-day site visits within Greater London to ensure productivity

Web Hosting

UK-based with unlimited storage and bandwidth for your company website

IT Assets

Everything will be tagged, documented and tracked on our help desk system

Telecoms

Remote management of your on-premise or cloud-based IP telephone system

Loan Equipment

In the event of hardware failure, we'll supply a loan server, laptop or router

CCTV

Remote management for security cameras, digital video recorder and key fobs

Cyber Security

Network and data protected against current and evolving threats

Microsoft 365

Remote management for Emails, Teams, SharePoint, OneDrive and other apps

Partnering with Think Support is quick and easy. Whether your employees are based in an office, working from home or a bit of both.

Discovering Your Requirements

Getting started

We'll start by looking at your current IT setup, talk through your requirements and discuss anything that needs to be fixed or improved immediately.

After our discovery process, we'll send you a no obligation estimate for anything that needs immediate action and a proposal for our unlimited IT support service.

Onboarding with Think Support

Onboarding

We'll install our remote access software and set-up our monitoring system on your servers, computers and network devices.

  • Create a floor plan with asset locations and start working on your network diagram.
  • All of your IT equipment will be cleaned, tagged and tracked to our help desk systems.
  • At this point we’ll have everything needed to start making changes to improve things and ensure the productivity of your workforce.
Keeping you in the loop

Stay informed

At this point, your employees will start enjoying the benefits of Think Support, and you'll have access to our secure help desk system to see our activities, your IT assets and much more...

  • Support Tickets
  • Proactive Tasks
  • Users & Assets
  • Software Licenses
  • IT Procedures
  • Business Continuity
Get Unlimited IT Support